At VelorianBD, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you shop for sneakers, apparel, and other products on our website.
1. Information We Collect
When you use our website, we may collect:
- Personal details: Name, phone number, email address, billing/shipping address.
- Payment details: Processed securely by trusted payment providers (we do not store your full card details).
- Order information: Products purchased, order history, delivery preferences.
- Technical data: IP address, browser type, and cookies to improve your browsing experience.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders.
- Send order confirmations, updates, and customer support messages.
- Improve our products, services, and website experience.
- Share offers, promotions, or updates (only if you choose to subscribe).
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your data only with:
- Trusted service providers (e.g., delivery companies, payment processors).
- Legal authorities if required by law.
4. Cookies & Tracking
We use cookies to:
- Remember your preferences.
- Provide a better shopping experience.
- Analyze site traffic and performance.
You can disable cookies in your browser settings, but some features of our site may not work properly without them.
5. Data Protection
We take your security seriously:
- We use SSL encryption to protect data during checkout.
- Payment information is handled by secure third-party providers.
- We limit access to your data to authorized personnel only.
6. Your Rights
You have the right to:
- Access the information we hold about you.
- Request corrections to your personal data.
- Opt out of promotional emails at any time.
- Request deletion of your personal information (except where required for legal or order-related reasons).
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: support@velorianbd.com
📞 Phone: [Insert your number]
📍 Address: [Insert your office/shop address]
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